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Category: Lexus

Lexus is the luxury vehicle division of the Japanese automaker Toyota.

Dodge and Kia named #1 in J.D. Power Initial Quality Study » Tesla is last, confirming the EV maker’s ongoing long documented quality problems

Dodge Durango SRT

FCA’s Dodge Durango SRT

Note added June 26, 2020 » This should have been a good news story for both Kia and Dodge. Instead the media (including this site) is focused on Tesla’s terrible ranking.

J.D. Power’s Initial Quality Study, now in its 34th year, examines problems experienced by purchasers and lessees of new 2020 model-year vehicles during the first 90 days of ownership. According to J.D. Power, Initial Quality has proven to be an excellent predictor of long-term reliability, which has a significant impact on owner satisfaction and brand loyalty.

This is the first time a Detroit automaker topped the list in 34 years. The Dodge Durango and Dodge Challenger models both scored very high in their segments.

Kia tied Dodge and maintained its six-year streak as top-ranked auto brand.

Tesla, which outdid perennially bottom-ranked Land Rover, has traditionally refused to cooperate with outside researchers like J.D. Power. Perhaps we now understand more the reasons for this.

The J.D. Power IQS results vindicate the many reports from owners, journalists, and analysts concerning Tesla’s persistent production quality issues. J.D. Power is well respected in the industry.

While Tesla has focused on being first to market, the short term, it has created long-term problems. The company has a long documented history of severe quality issues. (CNBC » Build fast, fix later: Speed hurts quality at Tesla, some workers say)

That mindset doesn’t appear to have changed as the newest Model Y is experiencing many of the same difficulties and widespread defects that have afflicted earlier models.

Hype and being first to market has proven profitable for Elon Musk and shareholders, and they have built up a fan base. However, if Tesla does not improve quality, they will not be able to grow their base into paying customers at a time when other manufacturers with much better reputations for quality products are rapidly bring EVs to market.

Tesla is not about to go the way of Edsel any time soon. But just as there will always be a market of Land Rover, there will always be a fans of Tesla.

Paul A. Eisenstein / The Detroit Bureau »

The Dodge brand, long a quality laggard, surged to take the top spot in the 2020 Power IQS, tying Kia, while toppling traditional benchmarks including Korea’s Genesis, Japan’s Lexus and Germany’s Porsche.

If anything, Porsche plunged to the lower quartile in the latest quality study, while Lexus and Genesis also slid sharply down the list. But no one fared more poorly than Tesla. Covered for the first time in the IQS, the California EV maker was, by far, posted an industry-worst score, underscoring recent reports of endemic quality issues impacting its line-up and, in particular, the new Model Y battery-SUV.

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The first all-electric Lexus, the UX 300e, will come with a 10-year / 1,000,000 kilometre battery warranty when it goes on sale in Europe

More specifically, Lexus will be offering a 10-year (or 1,000,000 km/620,000 mile) warranty on all functional defects of the BEV (Battery Electric Vehicle) main battery and capacity degradation below 70%, provided that the owner respects the regular health checks foreseen in the maintenance program.

Lexus UX 300e

Lexus UX 300e

Lexus Europe News Release »

As a measure of the brand’s confidence in its all-electric vehicle technology, Lexus is offering a 10-year (or 1,000,000 km) service warranty on all functional defects of the BEV (Battery Electric Vehicle) main battery and capacity degradation below 70%, provided that the owner respects the regular health checks foreseen in the maintenance program.

“Our acknowledged leadership in electrification, coupled with this 10-year warranty commitment, brings a new level of reassurance to customers opting for a BEV in this segment,” Pascal Ruch, Head of Lexus Europe

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Lexus UX 300e goes on sale in China, with it’s siblings, the Toyota C-HR and Toyota Izoa, soon to follow

Lexus UX 300e

Lexus UX 300e

Bradley Berman / Electrek »

The three vehicles use a 54.3-kilowatt-hour battery pack.

Two trim levels of the Lexus UX 300e sell for 362,000 yuan ($51,100) and 385,000 yuan ($54,300). The electric UX has a range rating of 400 km (248 miles) on the NEDC cycle. The charging capacity is 6.6 kW for AC, with a 50 kW capacity for a DC quick charger.

Toyota is launching it’s first EVs for the Chinese market on April 26 » The Toyota C-HR EV, Toyota IZOA EV, and the Lexus UX 300e

Gasgoo »

Japanese automaker Toyota announced it will put three BEV models onto the China market in late April, formally starting its all-electric course from the world’s biggest auto market.

The upcoming advent of three models involves the C-HR EV, IZOA EV and the Lexus-branded UX 300e, which is set to hit the market on April 26.

Liao Shumin and Zhang Yushuo / Yicai Global »

The C-HR EV and IZOA E will be produced by Toyota’s Chinese joint ventures FAW Toyota Motor and GAC Toyota Motor, respectively. They boast a range of 400 kilometers under the New European Driving Cycle assessment of mileage standards. Lexus has no plants in China, so the Lexus UX 300e will be imported.

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Toyota and Lexus sold 141,088 hybrid cars in Europe in the first quarter of 2020

Toyota Motor Europe »

TME highlights Jan-Mar 2020:

  • Total sales: 271,937 (-2.45% year-on-year)
  • Market share: 6.6% (+1.3 ppt year-on-year)
  • Total hybrid sales: 141,088 (-1.60% year-on-year)
  • Hybrid mix: West Europe: 64% – East Europe*: 22% – TTL: 52%

Toyota highlights Jan- Mar 2020:

  • Toyota sales: 253,644 (-2.6% year-on-year)
  • Top sellers: Yaris Range (55,126); Corolla Hatchback & Touring Sports (38,077); RAV4 Range (37,063)
  • Top gainers: Corolla Sedan (+58%); Corolla Hatchback & Touring Sports (+36%): RAV4 (+21%), Highlander (+202%)
  • Top hybrids: Corolla Hatchback & Touring Sports (35,383); Toyota C-HR Hybrid (27,719); RAV4 (19,982)
  • Total hybrid sales: 128,553 (-1.3% year-on-year)
  • Hybrid mix: West Europe: 61% – East Europe*: 23% – TTL: 51%

Lexus highlights Jan-Mar 2020:

  • Total Lexus sales: 18,293 (-0.51% year-on-year)
  • Top sellers: NX Range (5,016); UX Range (4,632); RX Range (4,306)
  • Top gainers: UX range (+209%); RX (+4.3%)
  • Top hybrids: UX Hybrid (4,383); NX Hybrid (3,803); RX Hybrid (1,452);
  • Total hybrid sales: 12,535 (-3.7% year-on-year)
  • Hybrid mix: West & Central Europe: 97% – East Europe*: 1% – TTL: 68%

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